Portfolio Spotlight: K-Link

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K-link is an Omnichannel Cloud Contact Center Platform provider that supplies hundreds of global brands with high-end telecommunication services without any expensive hardware and complex telecom infrastructure. This enables savings of more than 200% when compared to traditional call center solutions.

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What problem does K-Link solve?

‍Launching a contact center in Southeast Asia is really complex and expensive. We simplify this complexity with our platform so global brands can launch their call center within a few clicks in a fast and easy way.

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What products does K-Link offer? ‍

We basically offer a communication [platform] for our product especially for the call center industry and for customer service solutions so our main product is our digital contact center solution with the omnichannel approach which means we are combining everything in one place, including CRM, SMS, social media, and everything in one place so brands can provide the best customer service to their customer.

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What is the current market for K-Link and the market potential?

In Southeast Asia, the telecom industry is still developing and a lot of things need to change. We are one of the startups changing the whole Southeast Asian telecom industry. There are approximately 1 Million SMEs across Southeast Asia, and most of them are already using traditional telecom infrastructure for their business communications, but we are changing that. The [telecom industry] is worth more than $8 Billion industry in a market side, only just in Southeast Asia. 

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What is K-Link’s revenue/business model? 

Our revenue is very simple; We have two revenue models: we charge on a monthly recurring revenue basis, and another is on a pay-as-you-go basis, which means we are generating revenue every minute. 

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Is K-Link currently fundraising, how much?

We are raising pre-series A round of $500,000, and Accelerating Asia is our lead investor. We are closing our round within the next four to six weeks. 

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Where can our audience learn more about K-Link?

You can visit our website at https://www.klink.cloud/ and you can sign up for our product for a free trial.

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