Operations Executive: TransTRACK.ID
Job description

TransTRACK.ID is a growing startup in Fleet Telematics industry, based in Jakarta, Bandung, and Surabaya with holding company in Singapore, currently seeking a Operations Executive. The role will be based in Indonesia and responsible to develop and deploy strategies for scaling the operations facing significant growth over the next three years.

Duties and Responsibilities

  • Prepare and set the GPS device to be installed and send to the technician
  • Coordinate with telecommunication providers to order new sim cards and activate / deactivate sim cards
  • Support installation / de-installation and maintenance
  • Serving customer requests related to the platform
  • Receive customer complaints and coordinate with related sections for their resolution
  • Checking offline customer units and coordinating with related sections for completion
  • Order GPS tools, sensors and technician needs for installation, and coordinate with related parties
  • Manage documents related to operations (Installation Minutes / Work Orders, Handover Minutes from providers, etc.)
  • Create a daily installation report (new installation, replace, and deinstall)
  • Creating reports needed by company


Requirements and Qualifications

  • Minimum graduates of SMK Informatics / Computer / Engineering
  • Work experience at least 1 year
  • Like to learn new things
  • Able to think logically and problem solver
  • Able to be a good listener, proactive and communicate well with customers to explore problems and present solutions
  • Able to work together in teams
  • Multitasking

To Apply

Email your CV and application to TransTRACK.ID Send your application to